At Pelco, we firmly believe in providing our customers with innovative, superior quality products that are competitively priced and nearly always available off-the-shelf. We offer, by far, the most aggressive, complete array of customer services ever made available to the video security market. Furthermore, we guarantee 100% customer satisfaction. Simply stated, this means that we will always do whatever it takes to fully satisfy every customer, every time. You should accept absolutely nothing less from Pelco, because we accept nothing less from ourselves.